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Tell Us About Your Home
Contact us and tell us about the disrepair, when you reported it and what your landlord did about it.
Housing Disrepair Claims
Claim Housing Disrepair
Claim Housing Disrepair
Compensation Today
Damp, mould, leaks or repairs ignored by your landlord? We can help you pursue compensation on a No Win, No Fee basis.
No Win, No FeeNo upfront costs, subject to the applicable terms.
Repairs & CompensationSupport relating to serious housing disrepair and potential compensation.
Free Case AssessmentFind out whether you may have a claim.
Eligibility
Could You Have A Claim?
You may be eligible to make a Housing Disrepair claim if all of the following apply to you.
- You are a current or recent tenant in a rented property
- Your property has a disrepair issue such as damp, mould, leaks or structural problems
- You have reported the issue to your landlord or housing association
- Your landlord has failed to carry out repairs within a reasonable time
- The disrepair has affected your health, wellbeing or enjoyment of the property
Not sure if you qualify? Get in touch for a free, no-obligation assessment and we’ll let you know.
Quick Eligibility Check
- Are you a tenant in a rented property?
- Is there damp, mould, leaks or other disrepair?
- Have you reported it to your landlord?
- Has your landlord failed to fix it?
If you answered yes to all four, you may have a valid claim.
Get Your Free Assessment
What We Cover
What Issues Can We Help With?
We help tenants pursue claims for a wide range of housing disrepair issues.
Damp & Mould
Persistent damp and black mould that your landlord has failed to address, affecting your health and quality of life.
Leaking Roofs & Pipes
Water ingress from a leaking roof, burst pipes or faulty plumbing causing damage to your home.
Broken Heating & Hot Water
Faulty boilers, broken radiators or no hot water left unrepaired through the colder months.
Structural Problems
Cracked walls, unsafe floors, crumbling plaster and other structural defects that make a home unsafe.
Faulty Windows & Doors
Rotten frames, broken locks and windows that won’t close — a security and heat-loss problem.
Pest & Infestation Issues
Infestations caused by disrepair that your landlord has a duty to resolve.
How It Works
How The Process Works
We’ve made it as simple and stress-free as possible. Here’s what happens when you get in touch.
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Free Initial Assessment
We’ll assess the information you provide, with no obligation to proceed, and explain your options.
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We Help Progress Your Claim
We manage the claims process and work alongside specialist, regulated solicitors where legal representation is required.
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Pursue Your Compensation
We pursue the repairs and compensation you may be entitled to, subject to the circumstances and outcome of your claim.
Compensation
What Compensation Could You Receive?
Successful Housing Disrepair claims can result in compensation for:
Health Impacts
Physical and mental health impacts caused by the disrepair.
Damaged Belongings
Damage to your furniture, clothing and personal possessions.
Loss of Enjoyment
Inconvenience and loss of enjoyment of your home while the disrepair went unfixed.
Rent Paid
A proportion of rent paid for a property that was not fit for purpose.
Out-of-Pocket Costs
Increased heating bills and other costs incurred because of the disrepair.
The Repairs Themselves
A court order requiring your landlord to carry out the outstanding repairs.
Questions
Housing Disrepair FAQs
If your question isn’t here, get in touch — there’s no charge for asking.
Ask Us AnythingIf your claim is accepted on a No Win, No Fee basis, you won’t have to pay upfront to pursue your claim. The exact terms of the arrangement, including any potential costs or deductions, will be explained to you before you proceed, so you understand how it works.
No Win, No Fee arrangements are subject to eligibility and the applicable terms of your claim.
No Win, No Fee arrangements are subject to eligibility and the applicable terms of your claim.
If you’re a tenant and your landlord has failed to deal with serious disrepair after being given an opportunity to put things right, you may be able to make a housing disrepair claim.
This can include issues such as damp, mould, leaks, faulty heating, water damage or other serious problems affecting the condition or safety of your home.
Every situation is different, so contact us for a free initial assessment and we’ll discuss your circumstances with you.
This can include issues such as damp, mould, leaks, faulty heating, water damage or other serious problems affecting the condition or safety of your home.
Every situation is different, so contact us for a free initial assessment and we’ll discuss your circumstances with you.
You may still have a claim even if your landlord has started, or recently completed, repairs.
The important thing is to explain what happened, how long the problem existed, when you reported it and what action your landlord took.
Contact Aristos Claims and we’ll discuss your circumstances with you to help determine what options may be available.
The important thing is to explain what happened, how long the problem existed, when you reported it and what action your landlord took.
Contact Aristos Claims and we’ll discuss your circumstances with you to help determine what options may be available.
Potentially, yes. If your home has suffered from damp, mould or related problems and your landlord has failed to take appropriate action after being notified, you may be able to make a housing disrepair claim.
The circumstances of every property and tenancy are different, so we’ll assess the details of your situation before advising you on the next steps.
The circumstances of every property and tenancy are different, so we’ll assess the details of your situation before advising you on the next steps.
Making a housing disrepair claim does not automatically mean that you will lose your tenancy. However, every tenancy and situation is different, and we cannot guarantee how a particular landlord or housing provider will respond.
If you’re concerned about your tenancy, tell us about your circumstances when you contact us so that you can understand your options before proceeding.
If you’re concerned about your tenancy, tell us about your circumstances when you contact us so that you can understand your options before proceeding.
Photographs can be useful evidence of the condition of your property, particularly when showing issues such as damp, mould, leaks, water damage or other disrepair.
However, don’t worry if you don’t have photographs. You can still contact us and tell us what has happened. We’ll discuss what information and evidence may be available and explain what you can do next.
However, don’t worry if you don’t have photographs. You can still contact us and tell us what has happened. We’ll discuss what information and evidence may be available and explain what you can do next.
Important: Aristos Claims is a claims management company, not a firm of solicitors. We work alongside regulated solicitors to pursue your claim on your behalf. Aristos Claims is authorised and regulated by the Financial Conduct Authority (FCA).
Free Assessment
Think You May Have A Housing Disrepair Claim?
Find out whether you may be able to claim. Our UK-based team is here to guide you every step of the way.
Free initial assessment · No obligation · No Win, No Fee